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Privacy
Policy Statement of Alfred Johns Pty Limited
Commitment
to privacy and responsible use of information
Privacy of our customers is of utmost importance to
Alfred Johns Pty Limited. This includes information
or opinions about employees and customers that we collect
and record and which could be used to reasonably identify
them.
Type
of personal information we collect
The kind of information we collect generally includes
your Company name, address, telephone numbers and other
contact details. We also collect information about your
utilisation of our services.
We
do not collect sensitive information, such as your political
or religious beliefs, ethnic background or sexual preference.
Why
we collect personal information
Generally, we collect and use personal and company information
about customers to establish and provide a range of
services relating to customer needs, and to assist our
internal administration and operations including accounting,
record keeping and archiving.
How
we collect information
We collect personal information directly from you, such
as when you apply for trading terms or request a service.
We may collect and update that information over the
phone, over the Internet, in person, when you write
to us or if you participate in our supply chain.
We may also collect personal information through third
parties such as:
• industry associations
• exhibitor and attendee lists to industry events;
or
• our alliance and business partners with whom
we have joint marketing arrangements.
How
we store information
We store information in a combination of secure computer
storage facilities and paper-based files and other records.
In so doing, we have taken numerous steps to protect
your personal information from misuse, loss, and unauthorised
access, modification or disclosure.
Additionally we take reasonable steps to return, destroy
or permanently de-identify personal information when
we no longer need it.
Other
organisations and marketing to you
To ensure a high level of service, we may disclose information
about you to outside contractors to carry out specialised
activities on our behalf.
We may also use your personal information and disclose
it to our business partners, to give you information
and offers about products and services offered by us
or these companies.
If you do not wish to receive marketing information
from us or any of these organisations, please contact
us on the contact details below to update your preferences.
Access
to personal information
We will take reasonable steps to make sure that the
personal information we collect, use or disclose is
accurate, complete and up to date. If your personal
details change, such as your address or phone number,
please contact us on (02) 9550 2044 to update your details
so we can still provide you with our services.
Following
a request, we will provide you with a copy of any personal
information which we hold about you in accordance with
our obligations under the Privacy Act.
We
may charge a fee for retrieving this information, in
which case we will inform you of the fee in advance
of providing the information. We undertake to promptly
acknowledge and investigate any complaint about the
way we manage personal information.
Our Privacy Policy
We may update our policies and this Privacy Policy Statement
from time to time. The most current version will always
be located on our website and is available in print
at head office.
Contacting
Us
If you have any questions about this policy or if you
wish to update information we hold about you or to make
a complaint, please write to: Alfred Johns Pty Limited
PO Box 133 Marrickville 1475. You can also telephone
us on (02) 9550 2044 or email us at mail@alfredjohns.com.au |
